Shipping Information

Shipping Information - MagicLashArt

Thank you for choosing MagicLashArt! We're committed to delivering your false lash orders promptly and efficiently. Below is detailed information about our shipping policies to help you track and receive your items smoothly.

1. Shipping Destinations

We currently ship to most countries and regions worldwide. For specific remote areas, additional shipping fees may apply, which will be displayed at checkout.

2. Shipping Fees & Free Shipping Policy

• Standard Shipping: Calculated based on your order weight, destination, and shipping method, with the exact amount shown during checkout.

• Free Shipping: Enjoy free standard shipping on all orders totaling $26 or more (after discounts, excluding taxes and additional fees).

3. Processing Time

• Orders are processed within 1-2 business days after payment confirmation. Processing time does not include weekends or holidays.

• For custom or pre-order items (if applicable), processing time will be specified on the product page, typically 3-5 business days.

4. Delivery Time

Delivery time varies by destination and shipping method:

• Standard Shipping: 7-15 business days (varies by country/region; remote areas may take longer).

• Express Shipping (if available): 3-7 business days (additional fees apply, selectable at checkout).

Note: Delivery times are estimated and may be affected by customs delays, weather, or other unforeseen circumstances.

5. Order Tracking

Once your order is shipped, we’ll send a confirmation email with a tracking number and a link to track your package. You can also check the status by logging into your account on magiclashart.com and viewing your order details.

6. Customs & Duties

• International orders may be subject to import taxes, duties, or customs fees, which are the responsibility of the recipient.

• Customs policies vary by country; we recommend checking with your local customs office for specific regulations before placing an order.

7. Undelivered Packages

• If your package is marked as "delivered" but you haven’t received it, please check with your local post office or neighbors first.

• Contact us within 7 days of the "delivered" date with your order number, and we’ll assist in investigating the issue.

• Packages returned to us due to incorrect addresses, unclaimed delivery, or customs refusal may require a re-shipping fee to resend; please ensure your shipping details are accurate at checkout.

8. Contact Us

For shipping-related questions (e.g., tracking issues, address changes, or delivery delays), please email us at:
j291621062@gmail.com
We’ll respond within 1-2 business days.

Thank you for your patience and support!

MagicLashArt Team
© 2025 magiclashart.com. All rights reserved.